Glossary of terms

forming, storming, performing: the stages through which the most effective groups move. A learning group typically stays in the first stage, also called the "honeymoon" stage, in which people are polite to each other and hide many of their true feelings. When a group storms, also called the chaos stage, the group is turbulent, distracted, and unhappy. When the group gives up trying to fix itself through external measures, and accepts its nature, it moves into the stage of high-performance: excellent work, interdependence and collaboration, enthusiasm and satisfaction.

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